---
name: feedback-example-24-hour-times
description: EXAMPLE (invented). A correction from a made-up florist about how delivery times are written.
metadata:
  type: feedback
---

EXAMPLE, invented: none of this is real.

Rule: write delivery times in 24-hour format, for example 14:30, never 2:30pm.

**Why:** On 2027-03-02 the florist said couriers misread "2:30" as morning, and one bouquet went out twelve hours early. 24-hour times remove the doubt.

**How to apply:** Use it in every customer message, delivery label and schedule that mentions a time. Ask once if a message already uses the other format.