--- name: user-example-owner-profile description: EXAMPLE (invented). Who the owner is and how they like to work. metadata: type: user --- EXAMPLE, invented: none of this is real. The owner is a florist who runs a small made-up flower shop with two part-time helpers. They work mornings and are at the counter all afternoon, so they read long messages on a desktop at the end of the day. How they like to work: a short list of options with a recommendation, and a full explanation only when they ask. They know flowers and suppliers well but not software, so explain technical steps with shop comparisons.